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Fixing the issue of the Asus Transformer TF101 not... I purchased an ASUS Transformer TF101 a few months ago and I have been very happy with it. That was until recently. When I plugged it in it would no longer charge. I read on multiple forums that this was a common issue for Transformer owners and some fixes included putting the transformer plug into the freezer to cool it down and also to bend the pins slightly to try to...

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Fixing the issue of the Asus Transformer TF101 not charging, SOLVED!

17

Category : Android, General

I purchased an ASUS Transformer TF101 a few months ago and I have been very happy with it. That was until recently. When I plugged it in it would no longer charge. I read on multiple forums that this was a common issue for Transformer owners and some fixes included putting the transformer plug into the freezer to cool it down and also to bend the pins slightly to try to make a connection. Neither of these worked for me so I decided to open the plug up to see what the problem was.

For those of you that have the TF101 you will know that the plug part of the charger comes in two parts. One part is where you plug the USB cable into and the other part is a plastic connection that corresponds with your country’s plug type.

Removing the casing

I removed the three pin plug from the “power brick” and then removed the small screw (you should use a T5 torx screwdriver but if you don’t have one of these you can also use a very small allen key) that held the plastic piece to the plug. Once I removed the screw I needed to prise the plastic panel from the plug by inserting a small flathead screwdriver into the slots where the metal prongs usually go and gently prise the panel off. This panel can be stubborn and some force is needed, I caused a small crack to this panel when removing it.

Once the panel was removed I was able to see two small springs. It seems as though these springs had recessed back into the plug preventing a connecting between the “power brick” and the plug. Using a screwdriver I pushed these springs downwards (towards the slit openings) and replaced the plastic panel. I plugged the Transformer in and BINGO we had power again.

Taking apart the plug will most probably invalidate your warranty but I was too impatient to wait to ship my charger off and get a replacement so I fixed it myself. Hopefully this will be useful to some others out there that have the same problem.

Comments (17)

I seem to have the same or similar problem – so I’ll give your fix a try.

However, just using another Mains-USB adaptor seems to work as well.

Whatever the case I’m going to get a new USB-TF101 port cable (longer). The short one supplied is to short and is causing strain on the connectors when placed for charging on the sideboard!

What sort of mains usb adaptor did you use. I’ve tried a few different ones but never got them to work. I’ve also purchased a longer usb cable. The one that they supply isn’t long enough at all.

Check the following url. It mentions that the TF101 and the Power Adapter actually negotiate a 15Volt level for charging the tablet.

http://www.transformerforums.com/forum/asus-transformer-help/21309-asus-transformer-tf101-not-charging-but-different-case.html

Thanks, this worked for me as well. It was more about ‘stretching’ out the springs a bit vs pushing them down. Once that was done it fixed the problem. Also, as FYI, if no allen wrench fits, you can use a small flat head that is the right size as the points of the torx star are opposite of each other so the flat head can fit into those and do the job. Just be careful. Much easier than dealing with doing a warranty return, thanks again!

Hey glad that this worked out for you. It’s a pity that ASUS dropped the ball with this major design flaw. At least you got your tablet charging again.

Absolute legend for this.
Thanks a lot as it saved a lot of hassle and money :)

Hi, thanks for the post. I had the same problem with my transformer tablet not charging.
I found I could push the springs without removing the plastic panel. I used a tiny flathead screen driver, and it fitted down the holes.
After poking the springs a few times then attaching the prong adapter again it started charging.

Glad to hear that you got it sorted. I found that sometimes this method only sometimes works. I did this and it started charging then after a few weeks it stopped again. Good luck with the Transformer.

It may or may not be relevant, and y’all may or may not have tried it before disassembly, but I ran into the same plugged-but-not-charging issue…was looking around, found your forum…while I was reading through, I forced a reboot without the microSD inserted, and it came up “charging”…just a possibility. This is an outstanding and well-written guide to an unfortunate possibility, though!

Thanks a mill.
Didn’t need to unscrew but took front and back apart, reconnected and working a treat. Thank for pointing me in the right direction.

Thanks for the post. I didn’t have a flat head that small, so I ended up just banging on the top piece with a screw driver to jar it around in hopes the springs you all talk about would move. It actually worked. Not sure how long until the springs get moved back in the wrong place, but for now I am good.

Admin, you mentioned it stopped working on you after a few weeks, did you ever get it working again?

Thanks for the help! Five minutes and I am charging! What a weak design to a product that is otherwise wonderfully built and very powerful (when charged, that is! :) )

Thanks mate, worked a treat for me too!

Glad that you got the problem sorted

Glad that my guide was helpful for you.

I never got it working again unfortunately. I ended up purchasing a moulded plug and cable to use instead as I found the OEM power supply to be too unreliable.

Good stuff. Great to see that this article has helped so many people.

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